Reference

arena303 Privacy Policy for Your Account

Our Privacy Policy explains what arena303 collects when you open an account, sign in from a phone, or use DANA and QRIS for a wallet action.

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REQUEST HELP DIRECTLY

Three Ways To Ask About Privacy

A clear support route helps you ask what we hold, why we use it, or how to correct an account detail.

Account support form Use the signed-in support form to ask for a copy of account data, correct…
Wallet status query For a DANA, OVO, GoPay or QRIS record, include the transaction reference and date.
Access request path If you cannot sign in, use the account access prompt and identify the registered…
WHAT WE RETAIN

Six Privacy Controls Inside arena303

We keep this policy practical by tying each data action to an account event you can recognise.

Account details

When you open an account, we use the submitted phone and account details to create access and respond to account requests. Please keep those details current through the account path.

Device and login logs

A phone browser may send device type, browser details, IP address and sign-in time. These signals help us compare a new login with earlier access and investigate account concerns.

Cookies on mobile

Cookies can keep a session active, remember language settings and support page continuity. You can manage browser cookies through your phone settings, though some account actions may then need another sign-in.

Payment records

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account action may leave a reference, amount, time and status. We use these details to match a wallet query.

Retention approach

We retain records only for the operational, safety and account purposes described in this Privacy Policy. Retention can vary by record type, and closed-account data is handled through the same policy controls.

Change or deletion request

Ask us to correct, access or remove eligible personal data through support. We verify the account before acting, then explain any detail we must retain and the reason stated in this policy.

Privacy Policy Questions Before Opening

These answers cover the searches we hear most often about the arena303 Privacy Policy. They focus on account access, local wallet records, cookies, device signals and requests for personal data, so you can understand the process before opening an account.

It covers account details, phone verification, login and device records, cookies, support messages, and payment status connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

We use your phone number to create and identify the account, support sign-in checks, and handle account changes. We may verify it before providing personal data or changing access details.

Yes. Cookies may keep your session, remember language settings and help pages work across a mobile browser. You can manage them in device browser settings, although sign-in may be needed again.

Open the signed-in support path and ask for an account data copy. Include your registered phone number and request details; we verify ownership before sending personal data through the available account channel.

You can ask us to correct eligible account details through support. State the field that is wrong and the requested correction. We may request account checks before applying the change.

We may retain a payment reference, date, amount and status so we can match a wallet question or account record. We do not need your wallet password for a status check.

The policy applies to personal data handled through the arena303 account and related support requests. Service access and eligibility depend on local law, including the rules applying to your location.

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